TIP OF THE WEEK: Implementing A SAM / ITAM tool, how long does it take?

Every week we share our expert TIP with you.
#57: Implementing A SAM / ITAM tool, how long does it take?

As an implementation partner, we are often asked this question. We would like to give an unambiguous answer to that, but several factors play a role.

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| Tags: SAM implementation, ITAM implementation, SAM tool, ITAM Tooling, SAM processes, ITAM processes, Software Asset Management, IT Asset Management, ITAM

TIP OF THE WEEK: Be aware of Microsoft 365 “hidden” non-compliance

Every week we share our expert TIP with you.
#56: Be aware of Microsoft 365 “hidden” non-compliance

You may think that if you’re purchasing cloud-based Microsoft applications, you can lean back and relax as you cannot become non-compliant on these products. It is quite the contrary! Microsoft cloud licenses need as much attention as any other Microsoft license entitlement. Why? Take a look at the following Microsoft 365 example.

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| Tags: Compliance, Microsoft, Microsoft Azure, Microsoft Office 365, License Management, Software Asset Management, IT Asset Management, ITAM, SAM

TIP OF THE WEEK: Consider IBM’s token licensing for Maximo

Every week we share our expert TIP with you.
#55: Consider IBM’s token licensing for Maximo

With the release of Maximo Asset Management 7.6.1., token licensing became available as a fixed-term license control method for customers. Whether Maximo or Maximo industry solutions have been purchased with or without Maximo add-ons, token licensing is possible and enables a more flexible way of licensing.

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| Tags: IBM, Maximo, Token licensing, License Management, licensing metrics, ITAM, Software Asset Management

Stop wasting money on licenses when decommissioning Assets using ServiceNow SAM Pro

Every week we share our expert TIP with you.
#54: Stop wasting money on licenses when decommissioning Assets using ServiceNow SAM Pro

Within most companies, Lifecycle Management for end user devices and servers is under control. When hardware assets are due to be replaced, physical devices are collected from the end users, or powered down and the new assets are installed and taken into production.

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| Tags: IT Service Management, ServiceNow, ITAM, IT Asset Management, Software Asset Management

Customer behaviour has changed – check your License Position

Every week we share our expert TIP with you.
#53: Customer behaviour has changed – check your License Position

Our day-to-day lives have severely changed in the past half year. Workplaces have become more remote than we have ever experienced. Working from outside the office results in a higher usage of the remote desktop licenses, which is a fairly straightforward result you have undoubtedly noticed. However, when your business is operating in the business-to-consumer market, there may be an additional effect as well.

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| Tags: License Position Report, Compliance, License Management, licensing metrics, Software Asset Management, ITAM, IT Asset Management

TIP OF THE WEEK: Continuous improvement & ITAM: Apply an proven improvement method and focus on getting results

Every week we share our expert TIP with you.
#52: Continuous improvement & ITAM: Apply an proven improvement method and focus on getting results

When we talk with ITAM stakeholders, we notice they have many good ideas on what should be improved. Unfortunately, these good ideas are hardly ever translated into real improvements. What is the reason behind this? Are the improvement plans too ambitious? Is the complexity of ITAM hampering us? Or maybe we simply don’t have the methods or tools?

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| Tags: Continuous Improvement, PDCA cycle, ITAM processes, SAM processes, IT Asset Management, ITAM, SAM, Software Asset Management

This is why existing ServiceNow ITSM customers should use ServiceNow SAM Pro

A lot of organisations buy a Software Asset Management tool, but are not successful in achieving their SAM goals. As an existing user of ServiceNow who is looking at implementing or improving SAM, the ServiceNow SAM Pro module should be on the top of your list.

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Softline Solutions | Tags: License optimisation, License Management, SAM Pro module, SAM tool, ServiceNow, Software Asset Management, ITAM

TIP OF THE WEEK: Onboarding a software Publisher – Compose the flight plan

Every week we share our expert TIP with you.
#51: Onboarding a software Publisher – Compose the flight plan

(part 2 of 2) Once it is decided which software Publishers you need to onboard into your ITAM tool of choice, it is time to determine what the actual onboarding process will look like. Do you go straight for the gate because you are in a hurry? Or do you decide to spend some time and go for the full experience,... >/p>

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| Tags: Publisher onboarding, SAM processes, Software Asset Management process, ITAM processes, IT Asset Management, Software Asset Management, ITAM, SAM

TIP OF THE WEEK: Prepare for Onboarding: Make well-informed decisions

Every week we share our expert TIP with you.
#50: Prepare for Onboarding: Make well-informed decisions

(part 1 of 2) Organisations have a hard time deciding what information is relevant to manage a software Publisher. And even when this is clear, a new struggle pops up: How to decide what level of detail is required within the ITAM tool and get the information you need? What will it take to make sure information is correct, up-to-date, and maintained on a regular basis?

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| Tags: Onboarding, Publisher onboarding, Vendor onboarding, ITAM processes, Software Asset Management process, IT Asset Management, ITAM, Software Asset Management

TIP OF THE WEEK: Collaborate with your compliance colleagues – Part 2

Every week we share our expert TIP with you.
#49: Collaborate with your compliance colleagues – Part 2

(part 2 of 2) When an ITAM manager works closely together with compliance officers in their organisation, sharing data and insights all involved get a step (or even many steps) closer to reaching their goals. The benefits are not limited to sharing data, there are several more organisational matters where the ISO/IEC 19770-1 standard for ITAM and the standard for information security overlap.

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| Tags: ITAM processes, SAM processes, Compliance, ISO/IEC: 19770, ISO 27001, ISO standard, ITAM, IT Asset Management, SAM, Software Asset Management

TIP OF THE WEEK: Collaborate with your compliance colleagues – Part 1

Every week we share our expert TIP with you.
#48: Collaborate with your compliance colleagues – Part 1

(part 1 of 2) As a SAM or ITAM manager, you are probably used to thinking about compliance in relation to license positions. And you have most likely adopted the ISO/IEC 19770-1 standard as the framework for your efforts. But you are not the only compliance professional within your organisation, and note that ...

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| Tags: ITAM processes, SAM processes, Compliance, ISO/IEC: 19770, ISO 27001, ISO standard, ITAM, IT Asset Management, SAM, Software Asset Management

TIP OF THE WEEK: Microsoft Product Terms, minor change, major impact?

Every week we share our expert TIP with you.
#47: Microsoft Product Terms, minor change, major impact?

From an ITAM point of view, you would like to have a solid overview of your license entitlements, including their use rights and rules. But sometimes it's hard to keep track of everything that changes in the world of "licenses". Take the change in the Microsoft Product Terms of May 2020 for example: A minor change with a much larger impact than you may expect at first glance.

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| Tags: Microsoft, License Management, licensing metrics, Software Asset Management, IT Asset Management

TIP OF THE WEEK: The robots are coming… helping you with ITAM!

Every week we share our expert TIP with you.
#46: The robots are coming… helping you with ITAM!

During the years we have all gotten used to working with applications that assist us with our day to day activities, periodic reports and even automate our business processes. Within the ITAM domain specifically, we work with applications that help us identify risks and spend optimisation opportunities. However, ....

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| Tags: Robotic Process Automation, Hyperautomation, License Management, IT Asset Management, ITAM, ITAM processes, SAM, SAM processes, Software Asset Management, Software Asset Management process

TIP OF THE WEEK: Kickstarting Application Portfolio Management with Flexera Data Platform

Every week we share our expert TIP with you.
#45: Kickstarting Application Portfolio Management with Flexera Data Platform

In earlier tips, blogs and even e-books we have shared our insights about the importance and benefits of Application Portfolio Management. By now, you are most likely convinced APM is a surefire way to save costs for your organisation too. For all but the simplest of IT infrastructures, some kind of tooling is needed to manage application titles, versions, editions and the APM status assigned.

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| Tags: APM, Application Portfolio Management, Flexera Data Platform, Flexera, ITAM, IT Asset Management, SAM, Software Asset Management

TIP OF THE WEEK: Create business awareness for ITAM

Every week we share our expert TIP with you.
#44: Create business awareness for ITAM

Are you struggling to get more business involvement towards ITAM, and create business awareness for financial IT risks and spend optimisation?

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| Tags: Business case, Spend optimisation, IT Asset Management, ITAM, ITAM processen, SAM, SAM processes, Software Asset Management

TIP OF THE WEEK: The TCO of trustworthy Data

Every week we share our expert TIP with you.
#43: The TCO of trustworthy Data

When it comes to IT assets, we’re usually talking about contracts, licenses, datacentres, hardware, etc. In other words, tangible elements in the IT environment that represent a financial value. But… your most valuable asset might not be considered an actual asset.

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| Tags: Trustworthy Data, Data, ITAM, IT Asset Management, SAM, Software Asset Management

TIP OF THE WEEK: ITAM is not a project!

Every week we share our expert TIP with you.
#42: ITAM is not a project!

Many SAM / ITAM projects start with a tool implementation, followed by onboarding a number of publishers in the implemented tool. Sometimes followed by an ITAM assessment, process design and implementation.

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| Tags: ITAM processes, ITAM, IT Asset Management, IT processes, SAM, Software Asset Management, Software Asset Management process, SAM processes

TIP OF THE WEEK: No ITAM processes or ITAM tooling = missing out on cost savings!

Every week we share our expert TIP with you.
#41: No ITAM processes or ITAM tooling = missing out on cost savings!

Lowering IT spend has been a staple on the CIO’s to-do list for years, and the current crisis has lead IT cost savings to rise even higher to the top of that list. Stepping up your IT asset management game may be your ticket to ticking off this particular box.

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| Tags: Cost savings, ITAM processes, ITAM Tooling, Software Asset Management process, SAM tool, IT Asset Management, ITAM, Software Asset Management, SAM

TIP OF THE WEEK: Reclaim unused licenses using Tanium

Every week we share our expert TIP with you.
#40: Reclaim unused licenses using Tanium

The initial motivation for companies implementing SAM/ITAM is usually to become and stay compliant. A good place to start, as making sure consumption numbers do not exceed entitlements can save a lot of money during audits. However, companies can save even more on their operational expenditures by further lowering their consumption number. An efficient way to accomplish this is to reclaim unused license entitlements.

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| Tags: Tanium, License Management, License optimisation, SAM, Software Asset Management, ITAM, IT Asset Management

TIP OF THE WEEK: How to get started with application rationalisation

Every week we share our expert TIP with you.
#39: How to get started with application rationalisation

As the IT Asset Management industry is maturing, we at Softline Solutions see our clients reaching new levels of maturity as well. Many of our clients have entered the twenties having the basics down, with a clear overview of their installed base and the registration of their entitlements, and processes in place to make sure audits don’t have unexpected or even unpleasant outcomes. So now, a logical step is...

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| Tags: Application rationalisation, ITAM, IT Asset Management, ITAM processes, SAM, Software Asset Management, SAM processes, Software Asset Management process, Asset Management