“The biggest single problem in communication is the illusion it has taken place” – George Bernard Shaw
We all know SAM / ITAM is not a standalone project or a temporary action. It is a long term strategic initiative with corresponding short term actions. To assure full attention from the organisation and clear awareness of everyone’s role and responsibilities, continuous and clear communication from the start is key.
Wouldn’t a series of memo’s be enough?!
No, unfortunately it will not. Shaw’s quote already implies: it is not enough to assume that ‘everybody is aware that we have started with SAM / ITAM’ or that ‘the awareness is a fact because everybody has received the memo’. Successful Software / IT Asset Management has an impact on the whole organisation, in all layers.
Softline Solutions will help you achieve Compliance, Control and Cost savings for your IT. Not only by helping you to create transparency in your IT assets and define your long-term SAM / ITAM strategy. But also with finding the appropriate communication that will generate commitment and awareness through all layers in your organisation.
Sending out a series of memo’s around SAM / ITAM and sharing great accomplishments you have made so far, will not bring you the desired awareness throughout your full organisation. A well thought out communication plan does.
Ask assistance from the Softline Solutions’ SAM / ITAM experts.